Privacy Policy

This Privacy Policy describes how MCP.ing collects, uses, stores, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your data. Please read this policy carefully to understand how we handle your information.

1. Information Collection

We may collect the following types of information:

1.1 Information You Provide

• Account information: When you register for an account, we collect your name, email address, and password
• Profile information: Any additional information you choose to provide in your profile, such as preferences
• Payment information: When you subscribe to our services, we collect necessary payment details
• Communication content: Information you provide when contacting us via email, chat, or other means

1.2 Automatically Collected Information

• Usage data: Information about how you use our services, including access times, features used, and operations
• Device information: The type of device, operating system, browser type, and settings you use to access the services
• Log data: Server logs, IP addresses, cookie data, and other tracking technologies
• API usage: If you use our API, we collect data on API calls and usage patterns

2. Use of Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information, including confirmations, receipts, and invoices
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests, and provide customer service
• Monitor and analyze trends, usage, and activities to improve the service experience
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and provide content and features that match your interests

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With third-party service providers necessary to provide the services, such as payment processors and cloud storage providers
• If we believe disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request
• In the event of a merger, acquisition, or sale of assets, as part of the transaction
• With your consent, to share with other third parties

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access. These measures include data encryption, access controls, security audits, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your personal information, we will delete or anonymize it in a secure manner.

6. Your Rights

Depending on your location, you may have the following rights under applicable laws:

• Access: Request access to personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information in certain circumstances
• Restriction: Limit the ways in which we process your personal information in certain circumstances
• Data portability: Request to receive your personal information in a structured, commonly used, and machine-readable format
• Objection: Object to certain types of processing of your personal information
• Withdraw consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about how you use our services. You can control the use of cookies through your browser settings, but please note that disabling certain cookies may affect the functionality of the services.

8. International Data Transfers

We may process, store, and transfer your personal information globally. This means your information may be transferred to and maintained on computers located outside your country or jurisdiction, where data protection laws may differ from those in your jurisdiction.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised version on our website. We encourage you to review this page periodically for the latest information.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at privacy@mcp.ing.